VOLT HRMS: A comprehensive, SAP-certified HR solution developed in Jordan. Tailored for businesses to manage payroll, recruitment, and employee data. Request a demo!
VOLT HRMS is a comprehensive, SAP-certified All-in-One Human Capital Management (HCM) solution designed to streamline all aspects of HR operations. From payroll to recruitment, performance management to employee self-service, VOLT HRMS empowers businesses to effectively manage their workforce with ease and efficiency.
Experience the power of VOLT HRMS for yourself. Our All-in-One Human Capital Management solution is designed to transform the way you manage human capital, improving efficiency, productivity, and employee satisfaction.
If you have any questions or would like to see a live demonstration, please don't hesitate to contact us. We're here to assist you in every step of the way!
Scope of Warranty:
The following products are included in this system warranty document
The VOLT HRMS warrants resolving all issues appearing in the above-mentioned products within the service level policy set by TGP technical support unit.
Fixing any problems arising in the products above because of detecting a bug or is included in this warranty.
If the problem is a result, of any attempt to change in the products architecture or code changes, or because of a virus then TGP will not be responsible for this, and this document will not cover these cases.
Requests to move VOLT from one server to a different server is not covered by the warranty.
Service Provider responsibilities and/or requirements in support of this Agreement include:
Nature Problem | Response Time | Resolution Time | Full testing and installation of fix at customer site | Examples |
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8 working hours | Within 16 working hours | 3 working days |
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8 working hours | 3 working days – 1 working week | 1 working week |
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16 working hours | Next Maintenance Release; if not a bug, fixed within 30 working days if a bug |
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Within 5 working days | Within 60 working days | Within 60 working days |
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Response times are subject to the following conditions: